Customer experience sets your Small Business apart

BANGALORE, INDIA:

While customer experience means different things to different people, it is generally about the sum of all the interaction a customer has with a brand or company. That’s a significant difference from customer service, which generally focuses on a single transaction.

All of which begs the question, how do you create a customer experience that sets you apart from the competition and keeps customers coming back?

Also read: New FDI policy evokes mixed response among SMEs

1. Our Customers Are Our Models
2. Hold a Virtual Party
3. Put the Spotlight on Customers
4. Put Money In Your Clients’ Pockets
5. Call Your Customers
6. Geocache Scavenger Hunt
7. Use YouTube
8. Solicit Participation With Contests
9. Make Yourself Accessible
10. Show Your Fans Some Facebook Love

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