CSC, Bombardier sign $1.2-bn outsourcing deal

CIOL Bureau
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BANGALORE, INDIA: CSC has announced the renewal of its Information Technology outsourcing contract with Bombardier Transportation, an operating group of Bombardier Inc, extending the agreement between the two companies that began in 2002.


The new seven-year, $1.2 billion contract has an incremental value of approximately $944 million.

The previous deal in 2002, meant for over seven years, was valued at $700 million.

CSC will continue to provide Bombardier with infrastructure outsourcing services, including desktop, service desk, network and application management services for more than 20,000 users at sites across 33 countries around the world. CSC will also provide overall integration for service ticket tracking and reporting, which will enable end-to-end service management across Bombardier's IT environment.

"This renewed agreement with CSC will ensure that our employees have quality IT services and support, 24 hours a day, 365 days a year from anywhere in the world," said Andre Navarri, president, Bombardier Transportation.

"Our global IT services expertise and legacy of experience in the manufacturing and transportation industries position us well to help Bombardier achieve its business goals," said Michael W Laphen, chairman, president and chief executive officer, CSC.