Comverse launches Comverse ONE

BANGALORE, INDIA: Comverse announced the availability of Comverse ONETM Billing and Active Customer Management solution – the industry’s only customer care and billing solution built around a single data model and a single product catalog, allowing seamless and efficient support for both multi-service and payment convergence all through one system.

This approach uniquely gives operators the ability to use one system to manage all subscribers consistently, regardless of payment or service type, as well as accelerate the launch of new offers and promotions.

The Comverse ONE approach can lower costs, accelerate time to revenue and improve the customer experience. Since the end-to-end functionality is built around one data model and one product catalog, integration points are removed, reducing deployment time and cost.

Comverse ONE can be deployed in a variety of ways to meet unique operator needs. In addition to supporting pure-play prepaid, pure-play postpaid or hybrid prepaid/postpaid, an operator can also deploy Comverse ONE to support postpaid subscribers with real-time credit control; to support prepaid subscribers with order management and customer care; or to support any combination of prepaid, postpaid and hybrid accounts.

Any deployment mode can be efficiently evolved to add capabilities over time to meet phased business transformations or changing business needs. Because all modules are based on the same architecture, upgrades and evolution are swift and cost-effective.

“Convergent, real-time charging is vitally important to fully support and monetize next-generation services, as well as to provide operators with the flexibility for key differentiation through personalization, bundled offers and multiple pricing models,” said Norbert Scholz, research director at Gartner.

“We are very proud both to bring this next-generation solution to market and to be underway with our first deployment,” said Howard Woolf, president, Comverse Converged Billing Group.