CommVault to set up support center in Hyd

HYDERABAD: US-based CommVault Systems, a unified data management company, is planning to set up a tech support team in its Hyderabad center. The company is also considering India from a business development perspective.

According to CommVault Systems India Development Center (IDC) director KV Ratna Sarma, the proposed tech support set up would provide consulting and support services to customers in Asia-Pacific region to start with and the company would gradually extend it for customers worldwide. "Presently, support services are being offered from US, Europe and other centers," he added.

"We are setting up support infrastructure in the Hyderabad center. Primarily, we will start tech support for Asia Pacific clients and then gradually make it a worldwide support desk over a period of time," said Sarma.

The $100 million company had recently set up its R&D center in Hyderabad, its first center outside the US. "This center is crucial for the company's products and software solutions development and would help in creating intellectual property," he added.

With the increasing demand for storage solutions, the company is now looking at India from a business development angle. "We are now opening up our presence in the market through partners and direct sales. India is one of the fastest growing markets and over the next two-years, Hyderabad would be made the hub of Asia Pacific market," informed Sarma.

CommVault provides unified enterprise data management solutions to ensure high-performance data protection, universal availability and simplified management of complex storage networks. Its QiNetix suite offers data protection, universal availability and simplified management of complex storage networks. Besides, it includes data migration, data archiving, data availability and storage management.