Cognizant expands Phoenix Delivery center

CHENNAI, INDIA: Cognizant, a provider of IT and BPO services, announced on Monday the operational expansion of its Phoenix delivery center, adding BPO services to an existing roster of application development, application maintenance, testing, and related services.

Cognizant’s Phoenix BPO center would initially provide claims processing services for one of the largest healthcare plans in the U.S. Cognizant expects to hire more than 100 full-time professionals in the next 12 months, drawing talent from the local market and academic community.

As a result, Cognizant’s overall presence in Phoenix would grow to about 400 full-time employees.

“With this expansion, we are able to offer clients U.S.-based delivery capability across all our major service offerings,” said Francisco D’Souza, president and CEO, Cognizant.

He added that they are committed to working closely with the academic community to develop talent across their full range of services.

Phoenix is one of Cognizant’s six delivery centers in the U.S. The others include a global Network Operations Center (NOC) in Holliston, Mass., that supports Cognizant’s IT infrastructure services business, and an enterprise analytics center of excellence in Bridgewater, N.J.

In addition, software delivery centers in Bentonville, Ark., Teaneck, N.J., and Chicago provide application development, maintenance, testing, and packaged software implementation services.

In addition to Phoenix, Cognizant delivers BPO services from local, regional and global centers in the U.S., Eastern Europe, India, and China, the release said.