Claims' volumes and the Affordable Healthcare Act

IRVINE, USA: Kofax announced that a US state Medicaid agency invested more than $350,000 in a Kofax solution to improve its medical claims processing efficiency in order to accommodate an increase in claim volume as a result of the Affordable Healthcare Act.

Prior to selecting Kofax, the agency was using a solution that could no longer support its growing claim volume, as per the announcement.

With the implementation of Kofax's comprehensive capture and medical claims processing solution, the agency can now more efficiently process 10 million documents annually, including CMS 1500 and UB04 claim forms, resulting in lower costs and better service levels, it adds.

"Most individuals covered by Medicaid have limited disposable incomes if any at all," said Howard Dratler, Executive Vice President, Field Operations at Kofax. "For that reason, fast processing and payment of claims is critical to their well-being. This agency invested in Kofax as a means of increasing insureds' satisfaction while also significantly reducing operational costs."