Cisco launches unified communications 6.0

Mumbai: Cisco has launched its unified communications system 6.0, a comprehensive communications system for voice, video and data. The new products and applications allow organizations to use their network as a platform for effective and personalized business.

This new release introduces capabilities that would improve the productivity of mobile employees and cost-effectively deliver unified communications to small and medium-sized businesses. It also extends new collaboration features and third-party application integration across the portfolio. The system integrates wired, wireless and mobile devices to create a secure solution for the entire organization, regardless of a worker's location, Cisco said in a statement.

Cisco also introduced several advancements designed to help maximize business efficiency and improve customer and employee collaboration. The advancements include the Cisco unified communications manager business edition, which combines key unified communications applications for mid-sized businesses (100-500 person) on a single platform with common provisioning and management and the Cisco smart business communications system for small businesses.

Manjula Talreja, senior director, Customer Business Transformation, Voice Technology Group, Cisco, said, "Organizations can transform their businesses via unified communications by bringing consistent service and rich user experience. The business case for unified communications stresses on driving multi channel convergence for consistent customer experience, improving employee productivity and collaboration options while driving down some of the costs of maintaining multiple communication applications and infrastructures."

Said Ranajoy Punja, VP, Business Development, Advanced Technologies, Cisco India and SAARC. "Cisco Unified Communications system 6.0 is built on open industry standards so organizations can mix and match their communications technologies to meet their business needs. The system is secure and extensible and integrates with existing business desktop tools for plug-and play functionality that simplifies deployment, lowers training costs and reduces capital and operating expenses,"

DQC News Bureau