NEW DELHI: The slowdown has provided an ideal opportunity for chief
information officers (CIO) to demonstrate the innovative means in making the
optimum use of existing IT investments.
This was the crux of the discussion among panelists who had gathered at the
Dataquest CIO forum to discuss the role of CIOs in today's challenging
environment. The comments come at a time when CIOs have begun to play a pivotal
role in developing strategies to pull organizations through difficult times.
Realizing the importance of IT in boosting growth, enterprises have begun to
include the implementation process of new technology in their business vision.
As part of its efforts to have a seamless integration of technology, the firm is
now looking at CIOs to develop strategies to use IT in streamlining processes
and thereby add to the firm’s bottom-line. The new state of affairs has made
CIO an indispensable member to every strategic decision, the panel stated.
The job profile of CIOs has changed from the initial years, where his role
was restricted in ensuring that systems were running. The sea of change is
evident from the fact that CIOs who were then authorized to handle budgets worth
a few lakh are now handling budgets that runs into crores of Rupees.
CIOs also have a bigger clout as they are now responsible in imposing fiscal
discipline among the firm’s departments. So if a division demands any IT
investment, it has to be financed by the internal budget of the division and not
left to the IT department. The reason being that each department can then
examine the returns that its investment can bring and decide on the requirements
accordingly.
The discussion, which was part of Dataquest's CIO series, had representations
from various segments of the industry. IA director AK Rastogi, Microsoft
International IT Account Manager (Asia) Adhunik Chug, Whirlpool IT director M R
Sundaresan, Hero Honda (Info Systems) vice president S R Balasubramanian and
Ambarish Dasgupta from PriceWaterHouseCoopers were the participants at the meet.