Canon U.S.A. multifunction devices voted most reliable by SMBs

CIOL Bureau
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LAKE SUCCESS, NEW YORK: Canon U.S.A., a leading provider of digital imaging solutions, has announced its imageRUNNER and imageCLASS digital, black-and-white, multifunction peripheral (MFP) series have been named the overall “most reliable” MFPs on the market in a customer study conducted by Industry Analysts. Through an extensive survey of more than 200 enterprise and small- and medium-size businesses (SMB) in multiple industries, Industry Analysts, rated Canon’s devices number one according to feedback on the features users stated they depend on most each day.


Respondents were asked to rate their MFP on a scale of 1-10 with "10" being the best. Averaging scores of nine, Canon has consistently received high ratings in Industry Analysts’ Office Product surveys over the years. With product and solutions offerings for both the corporate and small office / home office (SOHO) settings, Canon’s MFP series have shown great adoption within financial services, legal, retail and healthcare industries, among others.

“Canon U.S.A. has been a leader in the MFP market for years,” said Andy Slawetsky, president, Industry Analysts, Inc. “Based on feedback from customers, anyone in the market for a reliable MFP should strongly consider a Canon device.”

As a central hub for document management in today’s busy offices, Canon's imageRUNNER and imageCLASS MFP series are designed to provide speed, functionality and dependability. With state-of-the-art technology leveraging Canon’s innovative Multifunctional Embedded Application Platform (MEAP) software, the MFP enables customized solutions to meet today’s evolving business challenges including security.

“This distinction confirms Canon’s commitment to providing its customers with reliable, user-friendly and affordable products to help run their businesses,” said Tod Pike, senior vice president, Imaging Systems Group, Canon U.S.A., Inc. “We are pleased that our customers have recognized our ability to meet their needs and we look forward to continuing to partner with them to deliver customized solutions for their business.”

This achievement is included in the 2007 Office Product Analyst (OPA) study, published by Industry Analysts and is focused exclusively on the office automation industry. It shows Canon rated consistently above other MFP manufacturers including Xerox, HP, Konica Minolta, Ricoh, Sharp, Toshiba, and Brother.