Canadian insurance firm e-nables claims

CALIFORNIA, US: Wawanesa Mutual Insurance Company (Wawanesa), which provides coverage to 1.8 million policy holders in Canada and the United States, and Guidewire Software, a provider of flexible core systems to property/casualty (general) insurers, have announced that Wawanesa has selected Guidewire ClaimCenter as its new platform to manage claims for all lines of business: Home, Auto, Farm, and Commercial. This is to provide with modern claims handling platform for all its personal and commercial lines of business, adds the press release.

Wawanesa sought a new core claims processing and management solution to provide the company with a foundation on which to modernize its claim handling processes in order to enhance its customer service offerings and more efficiently operate its claims business. The solution needed to be easy to use, scalable and flexible enough to grow and evolve with Wawanesa’s changing business needs.

Ken McCrea, President and Chief Executive Officer, Wawanesa Mutual Insurance Company said. “We are looking forward to the service and operational improvements ClaimCenter will help us realize.”

Guidewire ClaimCenter is expected to help Wawanesa enhance its customer service capabilities; automate processes for operational efficiency and reduced expense costs; and provide its staff with a modern, easy to use system.

Wawanesa is a Canadian mutual company owned by its policyholders, and claims to be one of the largest property and casualty insurers in Canada and has total assets of $4.7 billion (CDN) and over 1.8 million policies.