CA Technologies unveils next gen APM solution

MUMBAI, INDIA: CA Technologies has unleashed the next generation of application performance management (APM) solution— CA APM 9.1 — which it claimed to be the industry’s first and only unified application, infrastructure and network performance solution.

The company said in a press release that CA APM 9.1 gives customers better control of the end-user experience by providing improved visibility across hybrid-cloud infrastructure.

“Unlike vendor offerings that require multiple domain tools and costly IT resources, CA APM is a single product designed to deliver a complete, 360-degree view of the end-user experience by linking business transaction performance to the dependent application, network and infrastructure components,” said Abhilash Purushottaman, senior solution strategist, Service Assurance, CA Technologies India.  

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“This comprehensive view empowers customers to be in complete control of the end-user experience, and rapidly isolate, diagnose and resolve problems across disparate technology silos,” he added.

CA APM helps customers get better control of the end-user experience with an increased understanding of how application, network and infrastructure components affect service quality; how effective the network is at delivering applications to users; and how well the hybrid-cloud infrastructure is delivering against business objectives and SLAs.

It also helps boost IT productivity and increase collaboration among diverse IT teams responsible for assuring optimal performance of revenue-generating services, avoiding expensive and time-consuming war-room approaches to problem resolution.

CA APM monitors all web and non-web transactions in real time as they traverse the hybrid-cloud infrastructure (physical, virtual, cloud and mainframe) to help proactively identify, diagnose and resolve problems before end users are affected and assure service-delivery levels meet business objectives.

By mapping all transactions to the supporting infrastructure, CA APM provides a thorough understanding of the end-user experience that allows application support and network operations teams to pinpoint failing components and bottlenecks quickly, identify high-value transactions that may be at risk and prioritize incidents based on business impact.

This business-centric approach delivers the vital visibility required to optimize the performance of critical transactions and revenue-generating services, and put customers firmly in control of the end-user experience.