MUMBAI: HCL Technologies BPO Services Ltd. will soon merge with HCL Technologies Mumbai. Currently HCL Technologies BPO Services Ltd. is a wholly owned subsidiary of HCL Technologies Ltd.
HCL BPO, presently consists of two operational entities under a single management–HCL Technologies BPO Services, India and Northern Ireland. Whilst the India operation is a wholly owned subsidiary of HCL Technologies Ltd., the operation in Northern Ireland is a joint venture with British Telecom. HCL-T’s global relationship base consists of approximately 360 clients. The company operates in 14 countries across 20 locations between USA, Europe and Asia-Pacific.
HCL’s BPO operations have been totally funded from internally generated resources, enabling the rapid ramp-up of delivery infrastructure in diverse locations and countries as well as significant enhancements in delivery reliability, security and quality.
(CNS)