BPL, Motorola enter MVIOS deal in Mumbai

MUMBAI, INDIA: Motorola Inc., a supplier in mobile devices, today announced that Motorola India Private Limited (Motorola India) has entered in to a contract with BPL Mobile to provide GSM multi-vendor intelligent optimization service (MVIOS) delivery for BPL in Mumbai.

MVIOS is a comprehensive mix of expert resource, specialized tools and a proven seven-step optimization methodology for achieving measurable benefits in rapid and accurate network usage for networks with multi-vendor infrastructure equipment, said a press release.

The benefits would be derived from MVIOS that would optimize overall service quality and operational efficiency for Mumbai’s longest standing mobile service provider.

The service would commence January 2009, it added.

Subhendu Mohanty, country head and global services director, Home & Networks Mobility, Motorola India said, “Motorola’s optimization service delivery will have a clear and direct bearing on the enhanced quality of the end customer experience. He added that the phenomenal growth of mobile telecos in India is placing new pressures and demands on operators’ existing network infrastructure, that require new solutions that go beyond conventional planning and management techniques in order to improve service experience.

Mohanty commented, “ MVIOS is an ideal and best-in-class solution for exponentially growing cities like Mumbai.” Motorola’s unique multi-vendor intelligent optimization service (MVIOS) utilizes measurement report (MR) data generated by network subscribers as they use their phones, the release said.

It would track, process and analyze the data that virtually turns every user of the network into part of a very large virtual ‘drive-test’ team.

It combines the best features of traditional optimization with state-of-the-art user-generated data analysis, that allows a consistent and repeatable approach to network optimization, irrespective of the network equipment vendors involved, the release added.

The service has been tailored to deliver a cost-effective benchmarking, auditing and optimization of the network to provide optimal network performance and subscriber experience where needed and as the network evolves.

Sanjeev Chachondia, director and chief executive officer, BPL Mobile said, “BPL Mobile, in its endeavor to provide superior customer service to its subscribers, was looking for a well optimized network with high grade of service. Motorola’s MVIOS solution was the answer."

He added that the MVIOS would help them in serving subscribers better and de-congesting networks, resulting in enhanced voice clarity and better services.