BMO Harris Bk going for self-svc ATMs

DULUTH, US: NCR Corporation announced that BMO Harris Bank, part of BMO Financial Group, will deploy new NCR SelfServ ATMs to replace a significant portion of the ATMs acquired through the acquisition of Marshall & Ilsley Corporation (M&I). NCR also will provide the field maintenance services on this new fleet.

The new NCR SelfServ ATMs will include NCR’s Scalable Deposit Module (SDM) technology, the only technology on the market that allows consumers to deposit both cash and checks simultaneously in any orientation through a single slot. A press release further explains that the new SDM technology for NCR SelfServ ATMs delivers a consumer deposit experience that is twice as fast as other ATMs. In addition, financial institutions that have benchmarked both the one- and two-slot ATM deposit approaches have determined the single-slot SDM to be as reliable, or more reliable, than two-slot solutions and provide a better consumer experience. NCR’s 'dynamic deskew' technology within SDM helps minimize the fault and jam rates of checks, as it removes imperfections in the scanning process — normally from wrinkled checks.

“The ATM channel is very important to helping us deliver on BMO’s vision to be the bank that defines great customer experiences,” said Andrew Irvine, senior vice president, BMO Financial Group. “We are committed to setting a new standard of excellence in the services we provide our customers. We chose NCR as our exclusive supplier for our U.S. ATM fleet because of their ATM Image Technology and related service capabilities. The use of their technology will enhance our customers’ experience by saving them time and increasing reliability.”

With SDM, a typical consumer transaction of five bank notes and two checks can take less than 60 seconds to deposit. The SDM technology, designed at NCR’s research and development facility in Waterloo, Ontario, will provide BMO with an efficient and reliable suite of the latest ATM technology.