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‘BlackBerry is passé, consumer devices are in’

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CIOL Bureau
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KOLLAM, INDIA: Winds of change are blowing across the technology arena, especially in newer innovations, among enterprises, strongly feels Nitin Bhandari, associate vice-president of Vodafone India.

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“There has been a paradigm shift in innovation trends. It has shifted from enterprises to consumers. Now, enterprise devices are becoming passé, as consumer devices make their foray.” He quoted the example of BlackBerry losing its charm across segments over a period of time, during his Day 2 address at the C-Change, India’s Top CIO Forum 2012 on Friday.

Bhandari reiterated that the business structure has been under constant transformation over the past six decades and stressed on the need for the relationship between the company and its workforce being aligned to the business structure. “The traditional role of CIO has changed. Enterprises can adapt to change by building shelters to protect themselves or windmills to harness the power of it.”

Consumerization of devices and mobilization of business applications were happening, largely due to the winds of change, said Bhandari, adding, “While employees will use multiple devices, it’s imperative for CIOs to keep up with the trend by focusing more on shared services that help in collaboration.”

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As a CIO, one should consider how he/she could leverage their employees’ desire to be connected anytime, anywhere and anyhow. “BYOD and other such mechanisms will come in handy to assure this kind of an access,” suggested Bhandari.

In today’s context, work-life collaboration is real. “It is necessary to embrace that convergence for productivity,” he explained, “It can also be done by offering power to people by leveraging consumer models and working on consumer innovative engines.”

For the knowledge worker, according to Bhandari, it was about the work they did and not about the place. “Wireless data access is getting increasingly ubiquitous.”

He concluded, saying that a consistent, intuitive user experience could be of great help to employees.

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