Bangalore Labs turns to HP OpenView

NEW DELHI: Hewlett-Packard India Pvt. Ltd. has announced that Bangalore Labs,
an Internet Infrastructure management company, has installed HP's Open View, as
the integrated enterprise management foundation for its customers' burgeoning
infrastructures.

Bangalore Labs is India's leading Internet infrastructure company that
focuses on building network infrastructures for customers across the globe.
International Management and Resource Center (IMaRC), located at Bangalore, is
the first full-service managed service provider (MSP) in India to provide
round-the-clock, remote monitoring and management across networks, systems and
security.

Bangalore Labs IMaRC is constantly challenged on a daily basis in striking a
balance between deploying people, technology and processes in order to provide
high levels of managed services to its customers. In order to help optimize the
people-technology-process combination, IMaRC's Managed Internet Services HP's
OpenView Web Transaction Observer tracks the availability, performance and
consistency of internet services, which will serve its customers better.

"Our challenge was to remotely manage a plethora of infrastructure,
websites, application and services for our clients who have heterogeneous
hardware, operating systems and applications," said Umesh Malhotra, CEO,
Bangalore Labs India. "We chose OpenView for its open platform standard's
to cater to our customers' varied infrastructures."

In addition, HP's OpenView operations (formerly VantagePoint Operations)
played a key role in managing the network systems and applications. The
Infrastructure Management Services (IMS) provides a major boost in assuring
organizations their core IT infrastructure is available and performing reliably
round-the-clock. Delivered remotely, these services cover fault, performance,
security, configuration management, and onsite services.

As part of this relationship, Bangalore Labs staff delivers consulting and
implementation services on the HP OpenView platform.