Apple finally opens first retail store in Mumbai: Tim Cook welcomes customers to Apple BKC

After so many regulatory hurdles and the pandemic delay, Apple finally opend  its first retail store in India on Tuesday, located in the Jio World Drive Mall at Bandra Kurla Complex in Mumbai. Apple CEO Tim Cook was present for the launch of the store along with Deirdre O’Brien, senior vice-president of Retail attended the Mumbai store’s opening.

How the first Apple Store in India looks like:

 Apple’s first retail location in India is one of the company’s most sustainable stores. The store, Apple BKC, is spread over a 20,000 square feet, and is Apple’s largest retail store in India. The store is designed to be one of the most energy-efficient Apple Store locations in the world, with a dedicated solar array and zero reliance on fossil fuels for store operations. The store is operationally carbon neutral, running on 100 percent renewable energy. Apple BKC features more than 100 team members who collectively speak over 20 languages.

“At Apple, our customers are at the center of everything we do, and our teams are excited to celebrate this wonderful moment with them as we open our first retail store in India,” said Deirdre O’Brien, Apple’s senior vice president of Retail. “Apple BKC is a reflection of Mumbai’s vibrant culture and brings together the best of Apple in a beautiful, welcoming space for connection and community.”

Tim Cook tweeted, The energy, creativity, and passion in Mumbai is incredible! We are so excited to open Apple BKC — our first store in India.

Mumbai Rising series:

Apple BKC will offer a special Today at Apple series, “Mumbai Rising,” offering special today at Apple sessions featuring local artists and creatives, with a team of more than 100 ready to provide exceptional service for customers. With thsese activities they celebrate the local community and culture.

Below are the sessions in the “Mumbai Rising” series including:

Music Lab: Deep Listening in Urban Spaces with Sandunes

Photo Lab: Portraits of Resistance with Prarthna Singh

Design Lab: Every Poster Tells a Story with Boomranng Studio

Art Lab: Drawing Homage to Mumbai with Kohla

Significance of Apple BKC store:

Apple is making headlines this week as it opens its first retail store in India, a significant milestone roughly 25 years after entering the South Asian market. The store operates on the concept of a town square, where people can come together, interact, and learn about products. The store has same design patterns and key elements that make it different from a traditional electronics store. The store is built with the latest technology and features.

A dedicated technical support service available at Apple stores (Genius Bar), where Customers can make appointments to receive easy assistance with their Apple products regarding hardware repairs and software support. The opening of the store marks the importance of the South Asian market to Apple, which is also increasing its efforts to assemble iPhones and other products in India.

Apple store will provide a space for customers to come together, explore Apple products and services, and buy them. The store will offer a wide range of Apple products, including iPhones, iPads, Macs, Apple Watches, and AirPods.

The second store will open its doors in Saket, New Delhi at the Select City Walk Mall, on April 20 according to the company.