Apple Computer partners with TVA help.com

NEW DELHI: The click and mortar company, TVA Help.com Pvt. Ltd., which offers

support services for mobile computing systems like notebooks and palmtops, has

announced its partnership with Apple Computer Inc., to provide support services

for their iBooks and PowerBooks in India.

TVA Help.Com will provide hardware and software services through its service

centers in Bangalore, Hyderabad, Chennai, and Pune. On-line support to Apple's

customers in India will also be available through its eSupport product,

Remote-Fix.

Announcing the tie-up, Guhesh Ramanathan, CEO, TVA Help.com, said, "We

are privileged that Apple Computer is partnering with us for support and sales

of its iBooks and Powerbooks. Apple is one of the world's leading brands and the

sense of ownership that its customers have with its products, is

extra-ordinarily high. This tie-up is a recognition of our hard work and

dedication in keeping our customers happy."

TVA Help.com, established in May 1998, has served more than 15,000 customers

around the country. The company, which initially started as a pure hardware

support provider -- an authorized service centre for Compaq, has added other

vendors such as Acer, Digital and also IBM as an authorized options provider.