Amdocs launches Order Delivery Orchestrator solution

BANGALORE, INDIA: Amdocs has launched the Amdocs Order Delivery Orchestrator solution, enabling service providers to better support their business customers across the order delivery lifecycle whilst providing increased agility, improved time-to-cash and reduced cost for the delivery of complex, enterprise orders.

The solution supports hybrid order execution consisting of both traditional and virtual services (e.g. virtual fire wall or virtual customer premises equipment).

The Amdocs Order Delivery Orchestrator enables dynamic, catalog-based orchestration of complex orders across lines of business, supporting orchestration across multiple vendors’ fulfillment stacks and providing end-to-end visibility and project management capabilities.

The orchestration and visibility capabilities provide real-time insights and conflict resolution throughout the order execution, dynamically adjusting the order, improving order delivery time, SLAs and customer satisfaction.

“To improve the business customers’ experience, service providers must develop their service delivery to span multiple fulfillment stacks, including services in virtual and hybrid networks,” said Rebecca Prudhomme, vice president for product and solutions marketing at Amdocs.