SEATTLE: Seattle-based Amazon, which began a modest download section almost
two years ago, will also let independent artists offer music for download and
set up virtual tip jars so that appreciative fans can donate money, with Amazon
taking a 30 per cent cut.
While the offering will not have the depth of file-swapping services like
Napster, it is one of the broadest efforts yet by a major retailer to tap into
the booming digital music phenomenon with the blessing of the recording
industry.
"Basically, the goal here is to dramatically expand what we've done in
the past and do it in a way that's much more integrated with our existing
store," Greg Hart, group manager of Amazon's music store, told Reuters in
an interview.
The downloads will be offered in a special section, but Amazon is also
weaving them into its CD store, so a user looking at, for example, CDs by The
Eagles would also see they have songs for download, Hart said. "There are
lots of bridges back and forth between the CD buying area and the download
area," Hart said.
Driving CD sales
The effort also comes as Amazon grapples with slowing growth in its core
books, music and video business, which grew by just 11 per cent last quarter,
performance dubbed anemic by at least one analyst.
Chief executive Jeff Bezos has also announced a raft of changes in the
company as he tries to make good on his pledge to turn a pro forma operating
profit by the end of the year. In recent weeks Bezos has called for a halt to
the sales of unprofitable items and moved to capture new revenue like charging
publishers to promote books in e-mail promotions.
Amazon won't make any money on downloads, and Hart said it was too early to
tell how much the virtual tipping system would contribute to revenues. More
importantly, Amazon's experience with downloads so far shows that such offerings
can give a major boost to CD sales by letting consumers sample the music before
they buy, Hart said.
"Definitely it will help us do better job selling CDs. The free
downloads have had a big impact in driving CD sales," Hart said. "We
definitely believe that each (part of the service) will provide value to our
business in different fashions."
"See what works"
Songs will be available in the popular MP3 format or a format from Liquid
Audio Inc. that lets record labels - eager to protect copyrights - set limits on
usage, such as by making the song expire after a certain time, Hart said.
"In all the cases the labels recognize that free downloads do drive CD
sales," Hart said. "We've had great relationships with them and now
they see it as a legitimate way to market CDs and drive sales."
Amazon would add more artists, but Hart said it was unclear if the service
could evolve into selling music downloads. He said the industry was looking at
things like subscription services and pay-per-album or single offerings.
"I'm not sure how the industry will develop. There are lots of business
models out there and I'm not sure which ones will be the long-term winners, but
downloads will increasingly be an important piece of the music puzzle for
fans," Hart said.
"I don't see this as the first step towards any particular model, but
more trying a bunch of things at the same time to see what works," Hart
said.
By courting downloads from independent artists, Amazon is taking a page from
the book of one of the first online music services, MP3.com Inc. , which started
out as a showcase for unknown artists to reach millions of Web surfers.
"We add lots of editorial around the songs we get so it's not like
searching for a needle in a haystack," Hart said.
Musicians can sign up to post their music, sell CDs, and collect voluntary
payments through an extension of Amazon's Honor System service it launched this
month. Amazon will take a 30 percent cut of all funds collected, Hart said.
(C) Reuters Limited 2001.