U.S.-based Amazon, the world's largest online retailer, said the operation will also handle customer inquiries as it expands its product range. It will open in August, a few months before Amazon's new fulfilment centre in Dunfermline, Scotland.
Some 950 new jobs at the fulfilment centre and also at Gourock, Scotland, were announced in January.
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Allan Lyall, vice president of European operations and customer service, said: "As our business continues to grow and we move into new areas like grocery, sports and clothing, our customer services support needs to expand as well."
Amazon introduced the Kindle electronic reader in 2007, and the company said earlier this month it was now selling more electronic books than print books.