Airtel postpaid users can now carry forward their unused data balance

Telecom operator Bharti Airtel announced that it is now allowing its postpaid customers to carry forward their unused data in their next billing cycle starting August 1, 2017. The postpaid customers can carry forward their unused data up to a cap of 200 GB. This new initiative is a part of Airtel's "Project Next" program, aimed at improving the customer experiences all across the country.

The telco said that this new initiative will ensure zero data wastage for its customers and bring unmatched value to Airtel Postpaid proposition. Airtel has unveiled a new version of the My Airtel app where you can track your data usage and the data that is carried forward.

Other initiatives launched under the Project Next:

1. Pooling of postpaid plans within a family- Airtel postpaid customers can add multiple connections to their account via the My Airtel app. They can share data benefits across all connections. Customers can also switch from Prepaid to Postpaid through My Airtel app with no paperwork required.

2. Airtel Secure- It is a digital smartphone protection suite that enables customers to protect their smartphones against accidental/liquid damage. It also comes with Norton Mobile Security Suite, that includes anti-malware protection and an App Advisor that flags privacy risks.

3.VoLTE rollout- Airtel is currently conducting VoLTE(Voice over LTE) trials in five cities and is planning to launch it across the country in the later part of this year.

4.Next Gen Stores- The telco has redesigned its stores to make the customer experience highly interactive. The stores will have a Social Wall digital screen that lets users interact with it and explore company's various services. All stores will have experience zones to allow customers to check out different Airtel products and services.

The telecom operator said it will invest up to Rs 2,000 crores in Project Next to become a "truly digital service provider." Let's see if the Airtel's new initiative helps it to counter Reliance Jio's steep growth trajectory.