Airtel MoU with Nokia Siemens, VeriSign

NEW DELHI, INDIA: Bharti Airtel today announced that it has awarded Nokia Siemens Networks a multi-million euro pan-India contract, to deploy single Interactive Voice Response (IVR) platform across 23 circles.

Bharti Airtel has also signed a Memorandum of Understanding (MoU) with VeriSign Inc., provider of Internet infrastructure, to provide security services in the Indian market.

The three-year turnkey contract with Nokia Siemens includes designing, planning, systems integration and optimization services to enhance overall customer experience.

The IVR solution will enable Airtel to deliver services such as Voice SMS, Televoting, Call Management Services (Reach-me service / Missed Call Advisor), Caller Ring back Tone and Voice Portal among others on a faster time-to-market basis, reduce OPEX costs, and increase security by creation of a layered architecture towards Interactive Voice applications.

Michael Kuehner, head, Sub-region India, Nokia Siemens Networks, said, "Going forward, voice-based services will be a key revenue generator and service differentiator in the competitive Indian market and Nokia Siemens Networks, with its strong product portfolio and extensive experience, is well positioned to address that need."

Bharti Airtel, VeriSign deal

According to the MoU with VeriSign, Bharti Airtel will become VeriSign’s strategic market partner and will deploy VeriSign’s services in India. VeriSign said that it would jointly launch with Bharti the security services, to deliver VeriSign’s identity protection, managed security and fraud detection services.

This leverages Bharti to develop the next-generation Internet infrastructure in the Indian market. These services aim to transform the way enterprises, small and medium-sized businesses, and consumers harness the power of the Internet and develop new applications that leverage the convergence of mobile and Internet platforms.

In addition, VeriSign said that Bharti Airtel would utilize a number of its capabilities, including VeriSign Identity Protection services to improve the internal capabilities of its own infrastructure.

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