Airtel and IBM announce new services partnership

By : |April 3, 2014 0

BANGALORE, INDIA: Bharti Airtel and IBM have signed a new agreement to manage Airtel’s infrastructure and application services in India over the next five years. This agreement builds on the 10 year relationship between the two organizations which has driven the co-creation of industry leading telco solutions and customer-centric services.

The agreement is based on Airtel’s new IT vision that defines the next generation of services for its ever-growing customer base and to offer best in class services to its customers through solutions leveraging cutting edge technology. As part of the new vision, Airtel is also building in-house capabilities and a strong partner eco-system, and has selected IBM to manage the IT infrastructure and applications for its operations in India.

The new model offers Airtel greater flexibility to scale services and adapt in real-time to changing market dynamics and offer a differentiated customer experience leveraging IBM’s industry solutions and global experience.

                                 

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