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Airtel abolishes national roaming to counter RJio, revises international roaming charges too

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Soma Tah
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Airtel today announced that starting April 1, 2017, Airtel customers roaming within India will enjoy free incoming calls/SMS and there will be no premium on outgoing calls allowing them to speak freely wherever they are within the country.

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Starting April 1, 2017, even customers on international roaming without a Pack will be fully protected from bill shocks through an automatic adjustment that is equal to the daily pack for that particular country. This means that the moment a customer’s billing reaches the price of a one day pack for the country, he/she will be automatically moved to that pack.

Even post the exhaustion of pack benefits call Charges have been reduced by upto 90% to as low as Rs. 3/min and data charges by upto 99% to Rs 3/ MB across popular roaming destinations. Customers are advised to check the applicable pack rates for the country they are traveling to at www.airtel.in/ir.

Sunil Bharti Mittal, Chairman, Bharti Airtel said, "At Airtel, we are changing the international roaming paradigm, which will allow our customers to take their number to every corner of the world. As an industry, operators across the world must collaborate to remove the cost barrier to roaming and offer customers the convenience of staying connected without the fear of exorbitant bill charges."

Here is an example of how Airtel’s new international roaming pricing works. When a customer traveling to the USA without a pack hits the threshold of Rs 649 (the price of the one day pack for USA), he/she will automatically move to the one day pack with free incoming calls/SMS, 100 India and local country outgoing minutes, 300 MB data and a host of other benefits. Similarly, a customer traveling to Singapore will move to the one day pack the moment his/her usage hits the Rs 499 mark.

Airtel has already launched innovative and affordable International Roaming packs for all major countries across the world. These packs come with convenient validity options of 1 day, 10 days, and 30 days and offer loads of benefits including free incoming calls/SMS, calling minutes and texts both to India and the local country as well as generous dollops of data to stay online.

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