Aerospace major Esterline dives for process automation

MADISON, USA: Esker, a player in document process automation solutions, has been selected by Esterline's Kirkhill-TA facility in Valencia, CA, a manufacturer of clamping systems for civilian and military aviation, to streamline order management using Esker's Order Processing automation solution.

With increasing competitive pressures in the aerospace industry forcing companies to do more with less, and Esterline's ongoing commitment to "lean" practices, Esterline's Kirkhill-TA facility focused on improving its order management process, as explained further.

Instead of printing out and handling incoming purchase order documents and manually routing the documents for audit and scanning, Esker has allowed Esterline's Kirkhill-TA facility to completely eliminate paper from the process with automated scan, file and archiving capabilities. The initiative has allowed the company to reduce waste, improve efficiency and process an increasing volume of incoming orders while maintaining current staffing levels, as stated.

"Even though order storage was already digitized, we were still moving a lot of paper around when it came to document retrieval, printing, delivery and scanning," said Larry Levey, Customer Service Manager at Esterline's Kirkhill-TA facility. "Our organization is very dedicated to ‘lean' practices so it made sense to pursue a solution for improving order management."