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Adidas India trusts Oracle cloud for a faster checkout experience in stores

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BANGALORE, INDIA: Sports goods company, Adidas India has leveraged cloud technology to provide a three times faster shop-bill-checkout experience for its customers at Adidas stores across the country.

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Adidas recently upgraded its franchise point-of-sale systems to Oracle Cloud Infrastructure – a modern, enterprise-grade cloud infrastructure solution, to enable a superior customer experience. By switching to Oracle Cloud, Adidas India is able to ensure a faster, smoother checkout process for its in-store customers. 

The cloud upgrade was done by Oracle’s Cloud partner Sunera Tech.

“At Adidas, a key priority is to ensure customers have a great experience at every touchpoint, online or offline. We wanted a stable cloud infrastructure for our franchise point of sale solution and after due diligence, we decided the Oracle + Sunera combine was the best option. Our store staff are now able to focus more on the delivery experience instead of spending more time to manage the billing process,” said Vishal Kapil, Director-IT, Adidas India.

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The business benefits are starting to show, with Adidas India already achieving three times more performance efficiencies with zero downtime and significant cost savings. The company is now looking to further improve the in-store billing process as well as boost overall sales.

Oracle Cloud Infrastructure is a set of complementary cloud services, including compute, storage and networking that enable organizations to build and run a wide range of applications and high-performance workloads.

“A robust cloud infrastructure is now a business imperative for the retail industry, as it helps businesses respond quickly to change. It also significantly cuts the deployment time for new products and services. Oracle’s proven, next generation cloud infrastructure is the preferred choice for several leading Indian retail companies. We are delighted to see how our technology is helping Adidas improve their customer experience journey,” said Sheela Nambiar, Senior Director - Oracle Digital, Oracle India.

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