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Follow UsMUMBAI, INDIA: In an effort to help the disabled people, especially the visually and physically challenged, to do banking with ease, Indian ATM manufacturers NCR Corporation and Diebold showcased their latest disabled-friendly ATMs in Mumbai on Wednesday.
The Xavier’s Resource Centre for the Visually Challenged (XRCVC), a support and advocacy unit within the St. Xavier’s College, Mumbai, has worked closely with the banking sector and has interfaced actively with the ATM manufacturers to make ATMs accessible for the disabled people, said a press release.
Both organizations are now ready for testing the ATMs at the XRCVC. These test results will be finally used for feedback purposes and up scaling into final deployment.
Key Features of these Accessible ATM’s include:
- Audio startups and guide of menu’s
- Voice output for transaction
- Tactile cues for the buttons
- Colour contrast and font sizes accessible for low vision users
- Cubicle and ATM size accessible for a wheelchair users
Sharing his views, Dr. Sam Taraporevala, Director XRCVC said ATMs will need to scale to meet accessibility standards. “It is time that the international leading players in the ATM industry extend their experience to meet the Indian Banking Industry’s recognition to provide accessible banking services for the persons with disabilities. We are happy that Diebold and NCR have taken this initiative,” he said.
Sharing his views, Pradeep Sen, managing director for NCR in India said NCR is committed to investing in innovative self-service technologies that would change the way people connect, interact and transact with businesses.
“We are happy to showcase this ATM with features that would make banking easier for the visually challenged, thereby, reinforcing our commitment of making ATMs accessible to all types of consumers,” he added.
Talking about the collaboration, Naresh Hosangady, managing director, Diebold India said “Diebold has been providing innovative solutions to the Indian ATM industry and we will continue to introduce newer technologies and solutions for the Indian banking industry. We are delighted to be associated with XRCVC to extend technological benefits for the ‘Specially Abled’.”
According the to the Global ATM Market & Forecasts 2013 report published by Retail Banking Research (RBR), the penetration of ATMs in India is pretty low compared to other developing countries in Asia, the release pointed out.