/ciol/media/agency_attachments/c0E28gS06GM3VmrXNw5G.png)
Follow UsThe acquisition will significantly expand Accenture's ability to help lenders, servicers and real estate investment trusts (REITS) retool and streamline their operations, enhance the customer experience, and improve profitability in response to new market conditions, while enhancing Accenture's BPO portfolio, Accenture said in a press release.
In conjunction with the agreement, Accenture is launching Accenture Credit Services, a full-service consulting, technology and BPO capability that will expand its support for institutions in the residential mortgage, commercial real estate, leasing and automotive finance industries, it added.
Also Read: Accenture to acquire Duck Creek Technologies
Accenture said Zenta's mortgage processing capabilities will be a key component of the service.
“The wave of regulations and a changing credit environment are redefining the competitive landscape of the mortgage industry,” said Terry Moore, global managing director of Accenture Credit Services.
“This acquisition will help our clients address these challenges by combining Zenta's resources and expertise in mortgage processing with Accenture's long track record helping financial institutions design and execute complex, large-scale business transformations. Zenta's white-glove approach to mortgage processing will serve our clients well.”
Headquartered in Dallas, Texas, Zenta is one of the top three providers of mortgage processing services in the U.S., serving four of the five largest U.S. Banks, said the press release. Zenta's approximately 3,700 employees are expected to join Accenture.
“As part of Accenture, we can offer our clients greater scale, a broader range of services and world leading business process expertise to help them meet new market demands,” said Henry Hortenstine, CEO of Zenta.