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Where's My Apps Dossier?

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CIOL Bureau
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A CIO is known by the efficiency he/she brings in the

organizational processes, given the strength of the various technological

deployments. Even with the complexity of big businesses, CIOs have to keep

themselves aware of every process that has to do with improvement, maybe with a

little dash of technology thrown in. Adding more to this complexity is the fact

that while processes are horizontal, departments are vertical, giving rise to a

lot of cross sections, which have to be addressed. It is these many different

needs of the organizations that are catered to by a host of enterprise

applications. Starting from ERP, which is now almost hygiene, organizations have

evolved to adopting SCM, CRM, BI, and even more esoteric applications such as

ITSM, BPM and the likes.

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Though the need for applications differs for most

organizations depending on their size and the vertical they operate in, most

CIOs whom Dataquest spoke with, agreed that centralization of information is the

key to get everybody (inside and outside the organization) connected for the

real time picture-anytime, anywhere. With the concept of an extended enterprise

now virtually entrenched in India Inc, deployment of a wide range of enterprise

applications does not elicit surprise anymore. ERP and SCM have been deployed by

many big organizations. Their deployment is a definite must have across all

verticals. Organizations now are making moves to go further up the

ladder-getting more user groups connected, going in for a higher-end versions

etc.

Over the past couple of years, Business Intelligence and

Data Warehousing have been topping the list of must have applications to get the

organizations engine roaring. Most futuristic companies are now gearing up for

mobility. RFID and managing a mobile workforce come in the bracket of the next

big thing. Workflow/Document management is another application that most

companies dealing with any sort of documentation cannot afford to ignore.

Turn to the next pages to get a snapshot of 'The Apps'

across three different verticals. Talking about their already deployed must have

applications and the ones on their wish list in this issue of Dataquest. We have

Anand Sengupta, head of IT, Daikin India; Sanjay Mittal, head of IT, Navin

Fluorine International; and Mani Mulki, CIO, Godrej Industries.

Anand Sengupta



Head of IT, Daikin India

Must

Have Apps

  • ERP-SAP

  • Messaging and

    workflow solutions-Lotus Notes 



Future

Deployment

  • HRMS 

  • CRM

  • Business

    Information Warehouse

  • Security

    Applications-identity management, IDS, content filtering



Sanjay Mittal



Head of IT, Navin Fluorine International

Must

Have Apps

  • ERP-SAP

  • B2B e-Commerce

    customer extranet

  • Messaging

    application

Future

Deployments

  • Mobile

    applications on PDAs

  • RFID enabled

    SCM

  • Business

    intelligence and warehousing

  • e-procurement



Mani Mulki



CIO, Godrej Industries

Must

Have Apps

  • Full Blown ERP

    with tightly integrated supply chain tools

  • Employee

    portal/Intranet

  • Business

    Intelligence

  • Robust

    Information Security practices and related applications

  • Applications

    for the mobile workforce

Future

Deployments

  • RFID

  • Data Mining

  • Workflow

    Management

Source:Dataquest 

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