Wataniya Airways inks sourcing deal with Kale

MUMBAI, INDIA: Kale Consultants Ltd, a solutions provider to airline, logistics and travel (ALT) industry, announced that it had entered into a multi-year outsourcing contract with Wataniya Airways, Kuwait’s new full service luxury airline.

As part of the deal, Kale would deliver complete outsourced revenue accounting and passenger audit services from its delivery centre. Kale would put into service its industry leading passenger revenue accounting solution – Revera, as the backbone of this platform-based BPO deal. Kale would provide services to the airline from its managed processing services centres in India.

Airlines worldwide are looking to transform their transaction processes to also provide strategic capabilities in a cost effective manner. George Cooper, CEO - Wataniya Airways, said: “Outsourcing our accounting and audit services to a specialist such as Kale had been a key strategic step in our preparations to commence operations in January 2009. This would help us to keep our costs in line and build efficiencies to focus on devising competitive strategies in our core area of business.”

Ravi Chakravarty, sales head – EMEA & Asia Pacific, Kale Consultants Ltd., said: “Our engagement will not stop with providing revenue accounting and audit services, but we endeavour to be a one stop solution for Wataniya Airways. Wataniya Airways will soon be leveraging unique benefits that our platform-based BPO solution offers. The recent airline crisis has forced airlines across the world to reassess traditional methods of conducting business and make way for innovative, easier, cost-effective and efficient business processes.”

Source: IndiaPRWire