Vtiger launches Vtiger CRM 6 ppen source edition

SUNNYVALE, USA: Vtiger, today, announced the 6th major release of its free open source CRM software.

As the most comprehensive overhaul that the software has seen in the company's 10 years of business, the release includes major improvements to application's user and developer experience.

The new version's primary goal was to improve usability and utility for the average CRM user. Fittingly, the first change that a previous Vtiger user will notice is the radically redesigned interface, which now structures data and tools in an operationally relevant way, said a press release.

Contact records, for example, offer configurable summary views that highlight a contact's most important information, and a salesperson that works with that contact can now see and quickly move between the contact and their related opportunities, notes, communications and tasks in just a few clicks.

This gives CRM users greater visibility into the information that they need on a daily basis, and allows them to more quickly perform tasks in the CRM, it said.

If organizations outgrow an on premise installation and seek to scale into a CRM with a wider range of web-enabled features such as email marketing, integrated phone systems, free support, SLAs and beyond, a simple migration process has been designed to help them seamlessly migrate from Vtiger CRM Open Source to Vtiger's CRM On Demand.

Better for developers and consultants

For open source software to be truly unbridled, it must be easy to code and adapt to environments that it may not initially fit into.

For this, the Vtiger team redesigned the new CRM's code to accommodate modular development. This means that if a particular function isn't already build into the CRM, a developer can build it and plug it right in, and it can share data with any of Vtiger's other modules, or with external web services or software.

Accompanying documentation explaining the development process and Vtiger's APIs is available on the Vtiger website, and where APIs aren't yet available, the team is committed to building them.

 

Developers and consultants will also be happy to learn that a future update this year will bring an integrated app store and billing tools to both the open source and cloud versions of Vtiger, enabling developers to expose their extensions to an estimated 100,000 businesses that currently use Vtiger CRM Open Source and On Demand.

The market potential for organizations that were previously accustomed to developing for a limited set of customers is no doubt immense. If preferred, developers and consultants will also be able to store private repositories of their code, which can be shared to specific organizations with a single click, at their preference.