Tech Mahindra to implement MOVES for New Hampshire’s division of motor vehicles

NEW HAMPSHIRE, USA: Tech Mahindra Ltd. a specialist provider of connected solutions to the connected world, today announced that it has been chosen by New Hampshire's Division of Motor Vehicles (DMV) to implement its Motor Vehicle Enterprise System (MOVES), a configurable Microsoft Dynamics CRM-based solution. The solution will replace and modernize New Hampshire DMV's existing legacy system.

The new DMV solution for New Hampshire, based on MOVES, will digitally manage all Driver Licenses, Financials, Financial Responsibility, Hearings, Inventory, Dealers, and Inspection Stations. This is a multi-million deal, and the system will be implemented over a span of 22 months.

Tech Mahindra worked closely with Microsoft in developing the Dynamics CRM-based MOVES solution. This flexible and highly configurable solution, specially designed for Motor Vehicle agencies, will allow the DMV to provide superior customer service, compliance checks, performance measures, and fraud prevention mechanisms. MOVES is built on the premise that in today's world, business process areas are highly interdependent and individuals interact with the DMV jurisdictions in more than one role and using more than one channel of access.

According to Rick Bailey, Director, Division of Motor Vehicles, State of New Hampshire:"We were looking for an innovative solution that enables us to be more efficient as an organization. We believe Tech Mahindra's MOVES solution gives us a framework that we could customize to fit our needs and that Tech Mahindra's technical and domain expertise will be vital for a smooth implementation."

"We are delighted to be selected by New Hampshire for this project, and we're confident that our technology coupled with the past projects experience will support and enable them to be more efficient than ever," said Arvind Malhotra, Head - Strategic Accounts, Tech Mahindra. "We are hoping this partnership is indicative of the innovations possible for other motor vehicle agencies."