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TCG launches Arien

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CIOL Bureau
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BANGALORE: TCG Software Services today announced the availability of Arien, an integrated operations support system for electricity distribution companies, to automate the workflow of distribution, collection and revenue management operations.






The application suite enables utilities to work as a team to meet its objectives of timely billing and collection, better revenue management, reduction in commercial and operational losses, and better operational efficiencies. Customer focus groups and interviews were integral to the development of Arien, and as a release the product is tailor-made for Indian utility companies.





A suite of five products, which may be deployed in different combinations to match the utility’s requirements and business plans, form the building blocks of Arien. Arien-Distribution manages meters and meter reading process; Arien-Revenue Management manages consumer relations, billing and settlement operations; Arien-Spot Billing does spot billing and spot collection, Arien-Collections receives payments from consumers; Arien-Energy Auditing identifies areas of energy loss in a network.


Built with state-of-the-art technology, Arien utilizes modern delivery channels, such as Internet, for faster and more effective communication between the consumers and the utility companies.





The suite is available for desktop and network installations, and hence, it can be used by organizations ranging from small captive power plants to large multi-site distribution companies.









CIOL Bureau





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