Tag "Salesforce"

Salesforce unveils next generation Service Cloud customer service platform

BANGALORE, INDIA: Salesforce has introduced the next generation of Service Cloud customer service platform, with new capabilities. Established companies often have inflexible, legacy customer service systems, making it difficult and costly to improve existing support channels or add new ones. Smaller

Slack reportedly raising $500mn amidst some interesting bids for sale

By : CIOL Writers

Slack reportedly is in advanced talks to raise around $500 million at a valuation of $5 billion. According to a Recode report, the startup is also drawing acquisition interest from several companies, including Amazon, Microsoft, Google and Salesforce. Launched in 2013,

IBM and Salesforce announce strategic partnership on AI

USA: IBM and Salesforce announced a global strategic partnership to deliver solutions leveraging artificial intelligence(AI) to enable companies to make smarter decisions, faster than ever before. With the partnership, IBM AI platform, Watson, and Salesforce AI engine, Einstein will seamlessly

Facebook Workplace launches custom integrations adding support for apps & in-house software

By : CIOL Writers

Facebook Workplace, formerly known as Facebook at work, was supposed to be launched way back in 2015. But it didn’t and was launched in 2016. Meanwhile, came up Slack, an instant messaging service for businesses, which by now has more

Twitter kills Vine but quarterly earnings look promising

By : CIOL Writers

Twitter’s long and lone battle to find a stronghold in the market, has left many with very little hope from the company. Google, Disney, Salesforce etc, who were once keen for an acquisition deal, have also lost interest now. Then,

Twitter plans to replace Moments with Explore tab

By : CIOL Writers

Twitter Moments, which was launched last year with an aim to bring the losing micro-blogging service back on track, will be revamped by the company. According to the Mashable report, the company is replacing its Moments tab, with a new

Disney too is in fray for a possible Twitter buyout

By : CIOL Writers

Walt Disney is evaluating a potential bid for Twitter, Bloomberg reported on Monday. Confirming the news, Techcrunch reports that the company is indeed working with bankers now to determine whether the deal makes sense. Twitter co-founder and chief executive Jack

Twitter reportedly in talks with Google and Salesforce for buyout

By : CIOL Writers

Twitter’s sale talks have been doing rounds for quite some time now but have quickened up a bit in last few days. According to latest reports, the micro-blogging website is reportedly in talks with the likes of Google and Salesforce

10 books to know the secrets of tech giants like Google or Apple

I keep reading about Google’s work culture, their employee-friendly policies and often wonder is there a way to join the tech giant in my capacity? But on a serious note, it’s always enriching and worth learning about the internal workings

Salesforce to add 1,000 jobs in newly announced Hyderabad CoE

Ibrahim Ahmad Salesforce, world’s 4th largest enterprise software company, also the world’s ‎largest CRM company announced its Center of Excellence in Hyderabad. Likely to be operational by Dec 2016, this 200,000 sq ft facility is planned to be one of

Fastest growing tech skills worth $110,000

By : CIOL Writers

Being a tech professional isn’t easy. In the tech industry, one day a skill is hot, the next it’s not. So, keeping up with the current trends, skills and tools become very important. Job hunting site Dice claims to help

Tech Companies to look for in 2016

By : CIOL Writers

A job in tech industry is aspired by tons of people with its high pays and higher perks. But pays and perks are no guarantee for employee satisfaction. Not all companies think about employee happiness and contentment. So, for those

Oracle wants to beat Salesforce, sees traditional rivals IBM and SAP nowhere in the cloud!

Soma Tah USA: In the new era of cloud computing, the concept of IT service delivery are changing drastically and so is the rivalry among the IT industry behemoths. Oracle founder and Executive Chairman Larry Ellison, who is also the CTO

Salesforce now floats on the Tata Communications cloud

BURLINGAME, CA: Tata Communications has partnered with Salesforce to connect businesses to Salesforce’s cloud CRM solutions. Through this global partner interconnect agreement, Tata Communications’ IZO private platform will connect businesses to Salesforce’s Customer Success Platform (CSF), giving customers access to

NTT DATA and NTT Centerstance join forces to consolidate Salesforce delivery capacity

USA: NTT Centerstance, a consulting company specializing in cloud-enabled business transformation, has become part of NTT DATA. This consolidation creates a Salesforce application and consulting practice within NTT DATA, part of the NTT Group, one of only nine Salesforce Global