Tag "Digital transformation"

What Every Business Should Know About Chatbots

By : Anil Chopra

The latest technology to catch the fancy of a lot of businesses are chatbots—self-learning computer programs designed to have intelligent conversations with humans over the Internet. Several announcements were made recently by leading Indian banks and insurance companies about deploying

7 Digital Innovations That Changed the Fortunes of Domino’s Pizza

By : CIOL Bureau

When it comes to using digital technologies, Domino’s Australia franchise has possibly become one of the most innovative retail companies in the world today. The company tied up with ThoughtWorks and consistently applied a number of digital technologies over multiple

How Domino’s Pizza Achieved 50% More Profits in a Year

By : CIOL Bureau

Domino’s Pizza has come a long way since the time it witnessed declining sales and troubled franchises way back in 2008. While the parent company re-created its product and focused on an aggressive marketing campaign, its largest franchisee in Australia,

Progress DigitalFactory looks to give business digital agility

BANGALORE, INDIA: Progress announced the availability of DigitalFactory, a cloud-based digital transformation solution built for developers, IT administrators and marketers to collaborate on and deliver engaging customer experiences that meet the speed of business at a global scale. Rapidly maturing

What makes Telenor India switch to a digitally driven IT?

Anil Chopra & Thomas George Telenor India reduced its customer complaints by 80pc by re-aligning its business and internal IT processes, smart use of open source analytics, and integration of all customer connect channels, to name a few. We had

Capgemini & SAP to take discrete manufacturing clients closer to Industry 4.0

MUMBAI, INDIA: Capgemini and SAP SE announced a joint initiative to help clients in the discrete manufacturing industries to manage their digital transformation as they seek to  maximize the potential of Industry 4.0, the IoT and innovative manufacturing techniques. Olivier

What enterprise IT leaders should do to thrive amidst Digital Disruption?

With the age of digitization upon us, every organization has to become more agile and innovate. Otherwise, someone else will come out of now where and take a lead. What sort of disruption is happening, which are some of the

A four-pillar transformation framework to thrive in the digital economy

Creating a flexible and agile IT infrastructure is extremely important for organizations not only to innovate at a faster pace, but also to match the type of efficiency and performance required for the digital world. In the digital economy, an

2016 global connectivity index: Digital transformation on rise

By : CIOL Writers

National and economic digitization have witnessed an average improvement of 5 percent across the globe since 2015, according to Huawei’s 2016 Global Connectivity Index (GCI) released yesterday. GCI 2016, Connect where it counts, measures how nations are progressing with digital

How does CLV impact a company’s digital economy?

MUMBAI, INDIA: High performing, strategic customer lifetime value (CLV) companies are influencing customers through a blend of business orientation, resource management and technology. A new study commissioned by Avaya and conducted by Frost & Sullivan shows the impact of CLV

Singtel signs Amdocs for digital transformation

SINGAPORE: Singtel has signed Amdocs for a new business transformation project targeted to replace various legacy and third-party systems with a new, online, self-service and commerce platform that will enable Singtel to offer an improved and differentiated digital service experience

Does your enterprise have the X-factor to improve customer experience?

NEW YORK: Improving the overall customer experience (CEx) is a top business priority for companies and a main driver behind their digital transformation ambitions. A new commissioned by Accenture and conducted by Forrester Consulting, titled “Digital Transformation in the Age

Wipro dons the Chelsea Jersey

MUMBAI, INDIA: Chelsea Football Club, one of the reigning champions of the English Premier League, has signed up Wipro as its digital transformation partner. According to a release posted on the Chelsea website, the Club said that it will work

Olympics, Manchester United set digital transformation goal

MUMBAI, INDIA: Two of the world’s most loved games, the Olympics and soccer have undertaken a digital transformation journey. After all, the sporting community is all about communicating with fans! Canopy – the Atos cloud – provides secure cloud IT

The 5 enablers of digital transformation

Virender Jeet Digitization is upon us and enterprises are grappling to keep pace with the torrent of change. With the success of digital companies like Google, Facebook, Amazon, GroupOn and most recently Airbnb and Alibaba, most business leaders have acknowledged

What price will Indian enterprises pay for not boarding the Digital Transformation bus?

Pratik Singh Software is infrastructure. The statement has never been truer. Software and applications are transforming old economies and building new ones across industries–retail, banking, entertainment and communications. Many of us have experienced this transformation, with new models of businesses,

5 trends that will drive digital transformation

Virender Jeet MUMBAI, INDIA: Digitization is upon us and enterprises are grappling to keep pace with the torrent of change it has brought. Buoyed by advancements in digital technologies like social, mobile, real-time business intelligence and analytics, and cloud (SMAC),