Tag "Digital transformation"

Infosys enters strategic alliance with HP to accelerate digital transformation in the retail industry

USA: Infosys and HP launched joint Retail Point of Sale (RPOS) and Enterprise Device as a Service (DaaS) solutions to help businesses accelerate digital transformation as part of the HP Global System Integrator (GSI) Alliance Program. Adopting new technologies is

Allied Irish Bank Goes Digital, Crosses 700,000 User Base on Mobile

By : CIOL Bureau

With declining use of traditional banking channels like branch banking, AIB embraces mobile and achieves a rapid turnaround. AIB or Allied Irish Banks is a leading commercial bank in Ireland, which offers a full range of personal, business, as well

THE DIGITAL MINDSET PART II

Jayesh Ghatge, Market Principal, ThoughtWorks Responding to the rapid change in the marketplace, as Part I in this series referred to, requires organisations to perform a self-reflective deep dive. Organizations need to critically and courageously examine existing brand value, range

An Airport in Your Pocket

By : CIOL Bureau

Kempegowda International Airport, Bengaluru or the BLR Airport is one of India’s fastest growing airports, operating about 500 flights a day and handling over 22 million passengers a year. The third busiest airport of India was finding it challenging to

How to Become a Lean Entrepreneurial Enterprise

By : CIOL Bureau

Today’s hyper-creative marketplace is insistent and uncompromising. Organizations must have an institutional capability for repeated original innovation and the ability to adapt to rapidly changing opportunities. This is a challenge with no easy answers, but it is a journey well

How Sathyam Cinemas is Clocking Big Business on their New Digital Ticketing Platform

By : CIOL Bureau

SPI Cinemas, more popularly called Sathyam Cinemas, is the largest multiplex chain in Tamil Nadu and a leading player in the entertainment industry. They serve about a million customers a day. The group currently operates about 35 screens, and is

THE DIGITAL MINDSET-PART I

Jayesh Ghatge, Market Principal, ThoughtWorks We are living in truly transformative times as consumer technology grows faster, as evidenced by India’s central government’s expectations to nearly double the number of existing Internet users to 730 million by 2020, due to

What Every Business Should Know About Chatbots

By : Anil Chopra

The latest technology to catch the fancy of a lot of businesses are chatbots—self-learning computer programs designed to have intelligent conversations with humans over the Internet. Several announcements were made recently by leading Indian banks and insurance companies about deploying

7 Digital Innovations That Changed the Fortunes of Domino’s Pizza

By : CIOL Bureau

When it comes to using digital technologies, Domino’s Australia franchise has possibly become one of the most innovative retail companies in the world today. The company tied up with ThoughtWorks and consistently applied a number of digital technologies over multiple

How Domino’s Pizza Achieved 50% More Profits in a Year

By : CIOL Bureau

Domino’s Pizza has come a long way since the time it witnessed declining sales and troubled franchises way back in 2008. While the parent company re-created its product and focused on an aggressive marketing campaign, its largest franchisee in Australia,

Progress DigitalFactory looks to give business digital agility

BANGALORE, INDIA: Progress announced the availability of DigitalFactory, a cloud-based digital transformation solution built for developers, IT administrators and marketers to collaborate on and deliver engaging customer experiences that meet the speed of business at a global scale. Rapidly maturing

What makes Telenor India switch to a digitally driven IT?

Anil Chopra & Thomas George Telenor India reduced its customer complaints by 80pc by re-aligning its business and internal IT processes, smart use of open source analytics, and integration of all customer connect channels, to name a few. We had

Capgemini & SAP to take discrete manufacturing clients closer to Industry 4.0

MUMBAI, INDIA: Capgemini and SAP SE announced a joint initiative to help clients in the discrete manufacturing industries to manage their digital transformation as they seek to  maximize the potential of Industry 4.0, the IoT and innovative manufacturing techniques. Olivier

What enterprise IT leaders should do to thrive amidst Digital Disruption?

With the age of digitization upon us, every organization has to become more agile and innovate. Otherwise, someone else will come out of now where and take a lead. What sort of disruption is happening, which are some of the

A four-pillar transformation framework to thrive in the digital economy

Creating a flexible and agile IT infrastructure is extremely important for organizations not only to innovate at a faster pace, but also to match the type of efficiency and performance required for the digital world. In the digital economy, an

2016 global connectivity index: Digital transformation on rise

By : CIOL Writers

National and economic digitization have witnessed an average improvement of 5 percent across the globe since 2015, according to Huawei’s 2016 Global Connectivity Index (GCI) released yesterday. GCI 2016, Connect where it counts, measures how nations are progressing with digital

How does CLV impact a company’s digital economy?

MUMBAI, INDIA: High performing, strategic customer lifetime value (CLV) companies are influencing customers through a blend of business orientation, resource management and technology. A new study commissioned by Avaya and conducted by Frost & Sullivan shows the impact of CLV

Singtel signs Amdocs for digital transformation

SINGAPORE: Singtel has signed Amdocs for a new business transformation project targeted to replace various legacy and third-party systems with a new, online, self-service and commerce platform that will enable Singtel to offer an improved and differentiated digital service experience

Does your enterprise have the X-factor to improve customer experience?

NEW YORK: Improving the overall customer experience (CEx) is a top business priority for companies and a main driver behind their digital transformation ambitions. A new commissioned by Accenture and conducted by Forrester Consulting, titled “Digital Transformation in the Age

Wipro dons the Chelsea Jersey

MUMBAI, INDIA: Chelsea Football Club, one of the reigning champions of the English Premier League, has signed up Wipro as its digital transformation partner. According to a release posted on the Chelsea website, the Club said that it will work