Subex closes 12 ROC implementations in FY10Q3

BANGALORE,INDIA: Subex Limited, a leading global provider of Operations and Business Support Systems (OSS/BSS), announced today that it has completed 12 implementations of ROC (Revenue Operations Center) for fraud management across different regions in the third quarter of FY10, ending December 2009.

This is a historic achievement for the company and brings out two trends in the industry. The first is that fraud management for CSPs (communications service providers) has moved from a ‘nice-to-have’ to a definite ‘must-have’.  Given the possibility of various types of fraud that a CSP’s network is susceptible to, it becomes imperative for them to have a fool-proof fraud management system in place. Subex’s fraud management solution, NikiraTM, a key component of the ROC, and the market-leading fraud management solution (FMS), is built to help CSPs move towards fraud prevention by eliminating known frauds, reducing free run time, augmenting internal controls and through continuous fraud management process improvement.

The second is that Subex now wins a vast majority of all fraud management contracts globally on the technical strength of its fraud management solution, NikiraTM, a key component of the ROC, and on the excellent reputation that the company enjoys among CSPs.

“Being world leaders in fraud management, we see a lot of demand for FMS from all types of CSPs across the globe.  Closing 12 implementations in one quarter is a landmark achievement, and our teams have worked hard to achieve this. Customers in turn are happy, and now prepared to combat the various types of telecoms frauds that occur” said Vinod Kumar, Group President, Subex Ltd.

The bulk of the implementations last quarter were at pure play mobile GSM operators, while others were at mobile and fixed line players. The Europe, Middle-East and Africa regions had the maximum implementations.

Nikira boasts several industry-leading features, enabling real time reaction through its in-line controls and transaction controls and prioritizes investigation of potential fraud cases through its advanced artificial intelligence (AI) techniques.

Some of Nikira’s features are:

    * Pre-check functionality, which runs multiple checks on new subscription against blacklists and identifies fraudsters based on phonetic, exact and combination matches.

    * Patent-pending e-fingerprinting feature, which captures the details of subscriber behaviour and matches against a hot list of previously recorded fraudster fingerprints without relying on any subscriber credentials.

    * IAQ (Intelligent Alarm Qualifier), which uses AI to detect the truly false alarms, thereby increasing analyst productivity and reducing revenue leakage.