StarTek wins Best Outsourced Provider

DENVER, US: StarTek has won Best Outsourced Provider from the 2010 Call Center Excellence Awards. The awards were announced  at the 11th annual IQPC Call Center Week Conference in Las Vegas. The judging was done by a panel of call center experts and leaders assembled by IQPC who evaluated the entrants on their ability to deliver a superior customer experience.

This was a great win for us,” said Mary Beth Loesch, SVP of business development for StarTek. “Our competition for the award was some of the top outsourcers in the world so a first place finish is even more of an accomplishment.”

The 2010 Call Center Excellence Awards program was created by IQPC to honor, recognize and promote the most innovative call center solutions and individuals over the past year. With Awards given in eight categories, the Call Center Excellence Awards are dedicated to recognizing superior thinking, creativity and execution across the full spectrum of call center functions.

StarTek works in area of managing the customer experience across the customer life cycle, resulting in improved customer retention, increased revenue, and greater cost efficiencies. Its comprehensive suite of solutions includes sales, order management and provisioning, customer care, technical support, receivables management, and retention programs.