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Salesforce.com unveils CRM Spring '09

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CIOL Bureau
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NEW DELHI, INDIA: Salesforce.com delivered Salesforce CRM Spring '09, the cloud computing solution for customer service and sales, to more than 51,800 customers as of October 31, 2008. Built on the Force.com platform, Salesforce CRM helps companies better serve their customers without the cost, risk and complexity of traditional on-premise software.

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Salesforce CRM Spring '09, Salesforce.com's 28th generation release, transforms CRM into a tool that helps companies leverage valuable data across customer service and sales to grow their business.

With more than 50 new features, Salesforce CRM Spring ‘09 enables companies to service customers more effectively and close more business.

"This is the year of cloud computing for the CRM industry and salesforce.com is the undisputed leader," said Marc Benioff, Chairman and CEO, Salesforce.com.

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"Salesforce.com is helping companies grow their business without growing costs by delivering a cloud computing solution for customer service and sales with Salesforce CRM Spring '09," he added.

"Salesforce.com is the leading cloud computing solution for customer service and sales," said Rebecca Wettemann, VP—Research, Nucleus Research.

"The cloud computing model gives customers a low-cost, low-risk way to run their business without incurring significant upfront costs and helps customer service and sales representatives work smarter—a key advantage in today's climate."

Salesforce.com's Spring ‘09 is currently available to all 51,800 customers. Customers who purchase Salesforce.com applications should make their purchase decisions based upon features that are currently available.

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