Rodale gets an IT backbone from Cognizant

CHENNAI, INDIA: Cognizant, a provider in consulting, technology and business process outsourcing (BPO) services, today announced the successful deployment of its Remote Infrastructure Management platform, or RIM 2.0, at Rodale Inc., a global media company known for health and wellness lifestyle titles such as Prevention, Men’s Health, and Women’s Health.

Rodale selected Cognizant to transform its global IT infrastructure services. As a result, Rodale has increased operational efficiency, reduced total cost of ownership, enhanced the customer experience, and has better aligned its infrastructure to meet business needs.

The RIM 2.0 platform proactively monitors and manages Rodale’s core IT infrastructure that houses business-critical applications, leveraging Cognizant’s OnTargetTM ITIL-based service delivery framework for cost-effective operations management and service quality excellence.

“Cognizant brought Rodale deep expertise, proactive guidance, and a metrics-driven culture that will allow us to take our infrastructure to a new level,” said Ken Citron, chief information officer and EVP, Publishing Operations.

“Rodale’s selection of Cognizant speaks to our domain expertise and our ability to seamlessly leverage an ITIL-compliant platform across a global delivery network, taking remote infrastructure management to the next level,” said Robert Boles, vice president, IT Infrastructure Services at Cognizant.

He added that their RIM 2.0 framework enables Rodale not only to reduce costs significantly, but also to achieve greater visibility into operations, enhanced work flow automation, overall operational maturity improvements, and highly flexible sourcing options with our productized managed services.