Remote data center management, Wipro's key domain

BANGALORE: Wipro Technologies has announced that it has been ranked as the leader in an AMR Research report titled "Remote Data Center management - Low cost and high quality from India." Leading Indian and International players were evaluated based on service and organizational attributes. The ranking was awarded based on combination of qualitative and quantitative inputs coupled with customer references. Remote data center management includes tasks such as IT HelpDesk, System administration, network, storage, server and database management from remote locations without transferring data center IT assets and employees to the outsourcing provider.

The report authored by AMR Research Core Research group VP Lance Travis further stated, "Customers reported satisfactory levels of service from Indian service providers and savings of between 30 percent to 80 percent, making remote data center management an excellent way to cut IT operational costs."

He added, "Wipro is the leader of the group. It has the most experience with global customers, numerous satisfied customers, and strong management backing to grow and improve the service"


"The rating by AMR Research validates our market leadership in the remote infrastructure management space. Wipro has been evangelizing the concept of remote infrastructure services and with the growing interest shown by our global customers, we continue to invest towards innovating newer service delivery models," said Wipro technology infrastructure services (TIS) VP GK Prasanna.

Wipro TIS currently works with over 140 customers and currently employs over 1400 consultants who provide services ranging from consulting, system integration, infrastructure management, technical support services and enterprise service desk.