Pegasystems launches Know Your Customer Solution

BANGALORE, INDIA: Pegasystems, the leader in business process management (BPM) software solutions, today launched its Know Your Customer (KYC) solution.

Built on its SmartBPM Suite, to enable banking and insurance organizations to better manage their client on-boarding processes and ensure compliance to complex global regulatory requirements.

By automating Know Your Customer (KYC) regulatory requirements that are specific to different global jurisdictions, customers and products, the new Pegasystems solution would enable organizations to achieve 100 percent regulatory compliance, while also improving customer service levels by accelerating the on-boarding process by up to 70 per cent, said a press releas.

The KYC solution provides a common platform, allowing for specialization by country, line of business and product-specific KYC and enhanced due diligence compliance requirements.  The solution reduces manual processing, repetition of document requests, while managing risk dynamically, resulting in a significant reduction in operational risk while improving customer experience.