One provider to supply all smart home technologies?

BOSTON, USA: For service providers to be accepted as a consolidated service provider for phone, media, environment, and security, they must establish a sense of knowledge and expertise within all areas.

A recent study from the Digital Home Observatory (DHO) at Strategy Analytics surveying consumers in the UK and USA, found high consumer interest in smart home technologies around media experiences (e.g. TV programming and content), security (e.g. remote alarm monitoring) and environmental control (e.g. heating system remote automation) but low adoption of these technologies to date.

The idea of having one provider for all three smart home categories - Media, Environment and Security, is appealing to consumers for the convenience of consolidating bills and service providers. However, for consumers to adopt one company to provide all services, the provider must establish credibility and expertise within all areas.