Not much to complain

NEW DELHI, INDIA: As a CIO, there's not much to complain, tells Sanjay Jhamb, Country IT Manager – India, Nokia India Private Limited, as he talks to Pratima Harigunani of CyberMedia News on managing IT in an organization that itself is a frontrunner of cellular technology in India.

Cybermedia News: What part of IT implementations plays a more prominent role: software or hardware or networking? Why?

Sanjay Jhamb: I would say solution plays a more prominent role but out of three I can go for networking, as most of our solution are more bandwidth-hungry.

CMN: Do you feel that enterprises are spending more on hardware than software?

S.J: It depends on the size of the enterprise and solutions. Some solutions are resource-hungry, requiring investment in hardware, but some other solutions would demand heavy investment in software / development / licensing / tools. Any big enterprises would spend on both.

CMN: Do you feel that the amount allocated for IT is sufficient?

S.J: Though expectations are always more then allocation but still I would not have much to complain.

CMN: Has the cost of the IT hardware/software been constant or has it been growing?

S.J: It is definitely growing.

CMN: Have the prices of the IT products (hardware/software) been on the decline due to the current stronger rupee against the US dollar?

S.J: Not really.

CMN: Since the rupee is growing stronger against the dollar, is it the right time to purchase IT products (both hardware/software)? 

S.J: I don't see any similarity in IT products and the stock market. It depends on business needs.

CMN: Does your enterprise consider spending money on the latest IT implementations as a burden on your expenditure or do you feel it is an investment and mandatory for any enterprise?

S.J: We are a global organization having standard IT environment across all offices. If decision is taken to implement something globally, it is taken as mandatory investment and not a burden.

CMN: What are the major implementations made over the years?

S.J: Program is lead internally and implementation team will be a mix of internal persons and consultants / contractors.

CMN: Do you expect your IT staff to grow? Do you feel you are adequately staffed?

S.J: Depends on business HC and geographical growth. We expect it to grow. Currently IT organization is good enough to support current levels.

CMN: Do you outsource a portion of your IT project?

S.J: Yes we do.

CMN: Are some enterprises under the myth that modernization processes such as automation and IT deployment can take place only in large enterprises?

S.J: I don't think so. In today's environment IT is growth enabler and partner and not just a burden.