NEW DELHI: NIIT is now the first content developer in the world to be assessed
at SEI-CMM Level 5, the highest maturity level as per the US-based Software
Engineering Institute's Capability Maturity Model (SEI-CMM).
While signifying NIIT's capability to manage, control, and optimize content
development projects with respect to people, processes, and technology, this
assessment also highlights NIIT's constant endeavor towards customer
satisfaction through continuous improvement. Global Systems Technology (GST),
US-based assessors, who conducted this rigorous assessment, found NIIT's
Knowledge Solutions Business (KSB) to be performing at SEI-CMM Level 5. A
highlight of the assessment was that KSB went in for SEI-CMM Level 5 assessment
without any intermediate level
assessments.
NIIT KSB, earlier certified by BVQI, UK for ISO 9001 under Tick-IT in 1993,
delivers state-of-the-art, comprehensive and fully customized knowledge
solutions to customers like Ericsson, Microsoft and NETg. "Assessment at
SEI-CMM Level 5 for Knowledge Solutions is a step forward in our continuous
endeavor to deliver quality at high speed for our global customers," said
NIIT chairman Rajendra S Pawar. NIIT's senior vice president and head of the
knowledge solutions business Ashish Basu said, "As the world's largest
learning content development facility, we are delighted to be the first to be
assessed at SEI-CMM Level 5. This is an independent assessment of our ability to
deliver high quality content, on time, every time."