NIIT launches industry endorsed ITES Education

NEW DELHI: NIIT has launched 'Planetworkz', a new initiative to address the manpower

needs of the growing IT Enabled Services (ITES) industry in India. The new initiative was

launched by NIIT chairman, Rajendra S Pawar in the presence of Nasscom chairman Arun Kumar

and president Kiran Karnik. Key ITES industry leaders from American Express, Daksh, iSEVA

and Spectramind were also present on the occasion.






NIIT's ITES Education launch event coincided with the certification ceremony of first
batch of students who had successfully completed the 'Certificate in Customer Service'

program in Delhi last month.






'Planetworkz' launches NIIT's Manpower Development initiative for ITES industry that will
contribute to the existing pool of 107,000 ITES manpower in India.






"Like any other service industry, Manpower development is critical for the success of
the fast growing ITES industry. Creation of well-trained manpower based on industry

collaboration will add to the long-term global competitiveness of the Indian ITES

industry," said Nasscom chairman, Arun Kumar.






'Planetworkz' first offering, Certificate in Customer Service, is a 30-day program that
prepares young enthusiastic fresh hires in generic education for an ITES career. The

'Planetworkz' offerings were perfected over a year of rigorous and intensive pilots in

Bangalore in collaboration with leading ITES player iSEVA. Inputs of other key players

like American Express (GIO and Financial Center - East), Daksh, Spectramind, were factored

in as well.