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NEC strengthens product portfolio

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CIOL Bureau
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RVING, TEXAS: NEC Unified Solutions, Inc, a global leader in enterprise business communication has launched a new set of solutions for small- and medium-sized businesses (SMB) built around NECs UNIVERGE360 approach. Building on our UNIVERGE360 vision for buisness communications, NECs new solutions provide enterprise-class, unified communication (UC) and VoIP features, designed to help improve work efficiency and information availability.

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SMBs are evolving to compete on a higher level than ever before, which means while some companies still want reliable voice and dial-tone, an increasing number will look to applications-based communications and collaboration solutions to enhance their productivity and meet the demands of a Web-savvy workforce, said Sanjeev Aggarwal, vice president of IT and networking solutions at AMI-Partners. In order for SMBs to implement these advanced applications, they need to have a robust and scalable infrastructure foundation that will enable them to both grow and compete.

NECs UNIVERGE360 is an approach that puts people, and their role, in the center of communications. Once users roles are identified, NEC can build a communications solution that best meets the needs of the company UNIVERGE360 starts with a Unified Infrastructure, then adds in specific elements of Unified Communication, and integrates these with the existing business processes (Unified Processes). NEC is unique in that it also offers a full range of services and has global partnerships to support the needs of SMBs.

NECs new SMB solutions are anchored by the UNIVERGE SV8100 and SV8300 communications servers. When either of these is combined with our UC for Business single-server UC application and revolutionary new IP and digital terminals, businesses can change the way they communicate.

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The SMB offerings are available through the NEC Associate Dealer network as well as direct from NEC. These solutions include the following:

Unified Infrastructure

  • UNIVERGE SV8100 and SV8300 are robust, feature-rich communications servers that are scalable to meet a growing businesss needs. Supported features and applications include calling number and name display, conferencing, soft keys, voicemail, unified messaging, speed dialing and automatic call distribution (ACD), as well as support for hospitality management features, wireless handsets and softphones.
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Both solutions support UC for Business, NECs robust, single-server UC application. In addition, the SV8300 supports the UC for Enterprise suite of applications for larger deployments demanding even more advanced functionality. On both models, the Windows®-based PC Pro troubleshooting tool provides online HTML-based programming access for centralized management and allows administrators to manage terminals, schedule maintenance and firmware updates, moves, adds or changes remotely.

The SV8000 Series offers unique networking features, Netlink for the 8100 and Remote Link for the 8300, that enables the communication servers to function alone or in a network and extends a businesss reach to its remote offices while providing increased efficiency, enhanced security and feature transparency regardless of the primary units physical location.

  • UNIVERGE DT700/DT300 terminal series includes a new family of IP and digital terminals that move the standard desktop phone to the next level with an extensive feature set and modular design. UNIVERGE terminals provide:
    • scalability and customization;
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    • SIP support;
    • investment protection;
    • XML open interface support(1);
    • intuitive interfaces; and productivity-enhancing features such as menu-driven soft key functions and easy-access function keys.

The revolutionary modular design allows for up to 8,000 combinations to fit almost any business's needs or personalization requirements.