Monarch's Email balloons 500 pc, Mimosa chosen

LONDON: Monarch was facing a deluge of emails, with the amount of daily messages tripling in just over two years. At the same time, email store sizes had increased by over 500 per cent and its Exchange servers were in danger of running out of space.

“Because the Exchange databases were so huge, our email servers were becoming unstable and were at increasing risk of failure,” said Ian Radford, IT Network & Information Services Manager at Monarch. “As well as a negatively impacting Exchange performance, their size also affected resilience. Full backups could not complete before the next working day began, meaning we were unable to protect our Exchange environment effectively. If a server should fail, it would take up to 36 hours to restore a full Exchange service,” he explained.

Another major issue was the hundreds of large Personal Storage (PST) files scattered throughout the organisation. “PSTs were the only method we had for archiving emails, but they are far from ideal,” said Radford. Large PST files are both unstable and insecure. Furthermore, because of their size and the small backup window, they were excluded from Monarch’s backup schedule, leaving them unprotected.

Monarch Group chose Mimosa Systems’ NearPoint Archiving Platform to solve this.

Radford added, “As well as giving our end-user customers virtually unlimited mailbox storage and easy access to all their emails, NearPoint allows us to move forward with an Exchange environment that we can easily manage and is fully protected. With NearPoint we know we can satisfy any future regulatory and corporate governance requirements placed on our email environment.”