Image courtesy of Boians Cho Joo Young at freedigitalphotos.net

Mobility adopted for better healthcare impacts at Gateway Health

Outcome areas range from appointment attendance to timely immunizations November 12, 2014

WASHINGTON, USA: Gateway Health is working with TracFone Wireless, Inc. and Voxiva, Inc. to engage and support healthcare for Medicaid members  through the use of mobile phones.

Through SafeLink Health Solutions, a TracFone brand, Gateway says it will be able to enhance member communications and help them stay healthy through access to mobile phones and health programs.

Eligible Gateway members receive a phone with 250 monthly minutes, unlimited text messaging and toll-free calls to Gateway member services. They also have access to Voxiva’s suite of mobile health programs for maternal and child health (Text4baby and Text4kids), and adult health and wellness (Txt4health), as an announcement explained. These programs are designed to educate and support members, encourage them to follow recommended guidelines for preventive care, vaccinations and screenings, and inform them about health plan services and benefits.

“Offering these innovative programs at no cost to our members shows our commitment to member health,” said Michael Madden, MD, Chief Medical Officer, Gateway Health. “Our aim is to encourage members to take their medications and attend recommended screenings, ultimately resulting in a healthier member population.”

Voxiva has developed these programs to help health plans improve key quality measures (HEDIS and EPSDT) and increase member retention. Independent evaluations of the services demonstrate improved outcomes on key quality measures, such as appointment attendance and timely immunizations, as added.

“Voxiva has delivered mobile health services that improve the health of expectant and new moms, children, adults and individuals living with diabetes for more than 13 years,” said Paul Meyer, Chairman & President, Voxiva.