Microsoft and NTT alliance to support hybrid working

NTT Ltd., a technology and business solutions provider has announced the next phase of its alliance with Microsoft to deliver secure and reliable to accelerate digital transformation initiatives.

NTT has been selected as one of the launch partners for Operator Connect for Microsoft Teams, which brings PSTN calling to Teams, providing integrated calling functionality that simplifies business communications.

Available today, Operator Connect provides carrier-grade telephony and support services in 39 countries, with added extras such as compliance recording, dynamic E911, Call Queue and video interoperability.

“We’re proud to be strengthening our alliance with Microsoft and to be named as one of the first development partners to offer Operator Connect to Microsoft Teams customers.  We also guarantee full lifecycle support services so that clients can enjoy a consistent and seamless experience,” Abhijit Dubey, Chief Executive Officer, NTT, said.

NTT’s support and managed services capabilities also provides full lifecycle support to help clients activate holistic solutions across all workloads, including calling, collaboration, integrated customer experience, and productivity.

In 2019, the two companies committed to building a new generation of managed service offerings that provide enhanced employee and customer experience based on Microsoft 365, Microsoft Viva, and Azure Communications Services.